How We Protect Your Data

Compliance & Purpose

This Privacy Policy is based on Federal Decree-Law No. 45 of 2021 (UAE’s Personal Data Protection Law - PDPL). It explains how Electronic Documents Centre (EDC) collects, processes, and protects personal data, and outlines your rights regarding its use.

What Personal Data We Collect

We collect personal data from employees, clients, suppliers, business contacts, and website users. This may include:

• Identity information (name, voice, picture, ID number, location, etc.).
• Sensitive information (ethnicity, political views, health data, biometric data, etc.).
• Transaction & communication data for business operations.

If we collect any additional data, we will notify you as required by law.

How We Use Your Data

Your data is processed with your consent or where legally required. We use it to:

• Verify identities and fulfill KYC compliance.
• Provide customer support and manage transactions.
• Improve security and prevent fraud.
• Conduct research and enhance our services.

We do not use your data for unrelated purposes unless legally required or in emergency situations (e.g., medical emergencies).

Sharing Your Data

We may share personal data with:

• Service providers (billing, payments, email deployment, marketing, security, auditing).
• Government agencies for compliance or legal requirements.
• Third parties involved in business transactions (e.g., mergers, asset sales).

How Long We Keep Your Data

We retain your personal data as long as necessary for:

• Ongoing business relationships.
• Legal compliance and regulatory obligations.
• Providing services while your account is active.

Once no longer needed, your data is securely deleted.

Your Rights Over Your Data

You have the right to:

• Access your personal data.
• Correct inaccurate or incomplete information.
• Object to processing that doesn’t align with agreed purposes.
• Request deletion of your data if it’s no longer necessary.
• Restrict processing in specific circumstances.
• Request data portability (receive a copy of your data in a structured format).

Restricting Data Processing

You may request to limit how we use your data if:

• You dispute its accuracy.
• You object to its use beyond agreed purposes.
• Processing is in violation of applicable laws.

Final Note

If there’s any conflict between this Privacy Policy and an agreement you have signed with EDC, the terms of your agreement will take precedence unless it violates applicable law.