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EDCx Platform

Cutting-edge digital solutions that help businesses transform the way they serve their customers. Deliver faster, better customer experiences by streamlining processes with EDCx

Attracting

Create a better customer experience with our platform

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Onboarding

Streamline customer onboarding process

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Communication

Enhance customer communication channels

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Service

Deliver exceptional customer service

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Retention

Build lasting customer relationships

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Industries

Helping organizations across sectors digitize workflows, onboard customers, and streamline service delivery with secure, scalable solutions built for impact.

Banking and Financial Services

Accelerate onboarding and compliance across financial products and services.

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Government and Public Services

Deliver fast, paperless citizen services through digital channels.

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Telecomunications

Simplify activation, verification, and support across customer journeys.

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Healthcare

Digitize patient onboarding, appointments, and identity verification.

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Logistics

Digitize customer communication, identity checks, and delivery authorizations.

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Retail

Enhance customer loyalty and streamline in-store and online engagement.

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Real Estate

Automate viewing appointments, customer service, and contract workflows for faster turnaround.

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Solutions
Digital Trust
Customer Communication and Engagement
Digital Transformation
Fulfillment

Solutions

Customer Experience That Wins Business

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Digital Trust

Secure and trustworthy solutions for digital identity and verification

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Digital Onboarding

Streamlined digital onboarding solutions for customers

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eKYC

eKYB

Physical Onboarding

Traditional in-person onboarding solutions

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Assisted KYC

PSV (Physical Site Verification)

Customer Communication and Engagement

Personalized communication solutions to engage your customers

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Conversational AI and Chatbots

Intelligent virtual assistants for customer self-service

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Customer Communication Management CCM

Comprehensive platform for customer communications

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Digital Transformation

End-to-end digital transformation solutions

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Digital Journeys

End-to-end customer journey digitalization

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Intelligent Document Processing

AI-powered document analysis and extraction

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Document Management and Services

Comprehensive document lifecycle management

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Records Management and Digital Storage

Secure, scalable digital storage

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Special Projects

Custom digital transformation initiatives

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Fulfillment

End-to-end fulfillment solutions

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Card Solutions

Complete card manufacturing and personalization

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Print Solutions

Professional printing services for businesses

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Resources

Access our latest insights and resources for digital transformation solutions. From case studies to industry guides - everything you need to stay informed.

Insights

Latest insights and articles

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Case Studies

Success stories and case studies

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About Us

We are a global leader in digital customer experience solutions. Learn more about our company, mission, values, and the team behind our innovative platform.

About EDC

Learn more about our company

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Leadership Team

Meet our leadership team

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Our Story

Our company history

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Our Clients

Our client success stories

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Why EDC?

Why choose EDC

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Card Solutions

Complete Card Services, From Personalization to Fulfillment

EDC makes it easy to personalize, issue, package, and deliver financial and non-financial cards with speed, security, and precision. 



Get your cards into customers’ hands faster without any complexity. 

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Card Services Overview

Fast, Secure, High-Volume Card Solutions

Banks, businesses, and government offices trust EDC to manage card personalization, instant issuance, PIN printing, data management, fulfillment, and logistics, which are all backed by the highest security standards.

What Makes EDC’s Card Solutions Different?
Complete Service: Personalization, instant issuance, PIN fulfillment, and logistics.


Industry-Certified: PCI-DSS, ISO 27001, Visa, Mastercard, UnionPay, Mercury.


Financial and Non-Financial Expertise: Solutions for banks, retailers, schools, and transport agencies.


Instant Issuance Capability: On-the-spot credit, debit, and prepaid card printing.

How EDC’s Card Personalization Works

  1. Choose Your Card Type: Financial cards, loyalty cards, ID cards, access cards.

  2. Customize Your Design and Data: Branding, security features, encrypted chip programming.

  3. Secure Personalization: Embossing, laser engraving, flat printing, PIN mailer production.

  4. Fulfillment and Packaging: Accurate card-to-collateral matching and secure packing.


  5. Logistics and Delivery: Timely and trackable distribution to branches or end customers.

Getting cards has never been easier. We handle everything from customization to secure delivery so you can focus on your business.

Solution Features

End-to-End Card Management

Getting high-quality cards shouldn’t be complicated. If you need payment, ID, or loyalty cards, we make the process simple, secure, and hassle-free, so you can focus on your business.

Instant Issuance

Ready-to-use cards printed in-branch or onsite.

PIN Printing and Fulfillment

Secure PIN mailer generation and dispatch.

Precision Fulfilment

Automated packaging with multi-step verification.

Data Management

Secure chip personalization, encrypted file handling, custom reporting.

Custom Solutions

Financial, loyalty, ID, and access cards built around your needs.

Reliable Logistics

Full visibility from dispatch to doorstep.

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Reliability Results
Solution Benefits

Fast, Secure, and Reliable Card Services

EDC’s advanced facilities deliver millions of cards every year, helping banks, businesses, and institutions meet customer demands without delays.

Shorter wait times with instant issuance solutions.
Secure chip and PIN management built into every order.
Verified packaging that protects customer data and brand integrity.

EDC removes the hidden bottlenecks in card management, giving you full control and faster delivery without sacrificing security.

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Solution Benefits

Results You Can See in Every Card Issuance

Trusted by leading institutions across the region because of the following:
Millions of Cards Delivered Each Year: Supporting banks, telecoms, transport, and government sectors.
Certified for Quality and Compliance: Complying with global security and network standards.
Seamless Fulfillment: Handling complex orders from personalization to secure logistics.
With EDC, getting personalized cards is simple, secure, and hassle-free, which keeps your business moving without delays.
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About us

Trust Through the Numbers

If you need a few hundred cards or millions, EDC makes sure they arrive on time and exactly as you need them.

Trust Numbers 4
1 Million
Cards Personalized Annually
Supporting banks, businesses, and government institutions with large-scale issuance.
Certified
for Security & Accuracy
Meeting strict global standards to protect your data.
Complete
Printing & Delivery
From design to doorstep, we handle everything for you.
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EDCs solutions support our mission to provide innovative, Sharia-compliant, and customer-focused financial products and services. This partnership helps us deliver a more personalized service and a top quality customer experience.
Rashid Al Qubaisi
CEO - Mawarid Finance
We have been working with EDC for over ten years and have consistently found their services to be reliable and efficient. Their turnaround time is always fast, and we appreciate the stability they provide. They are responsive to our requests, always ensuring any issues are promptly taken care of. We appreciate the working relationship we’ve built with EDC and look forward to continued success together.
Mohamed ElRoubi
Vice President - Application Services - Commercial Bank International (CBI)
The card solutions provided by EDC have helped us enhance both operational efficiency and customer loyalty. Their team is responsive, reliable, and consistently delivers cards that meet our brand and business requirements at every step.
LULU Group International
EDC has significantly streamlined our statement printing and delivery process. With efficient workflow integration, their service has improved our productivity and reduced paper-related overheads. EDC is recommended to any organization looking to modernize and optimize their statement handling process.
Emirates NBD

Certified for Security. Trusted for Quality.

Our card solutions meet the highest industry standards, ensuring security, accuracy, and compliance at every step. 

With globally recognized certifications and trusted partnerships, we guarantee secure and reliable card production.

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PCI Security Standards Council – Ensuring secure and compliant card personalization.
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ISO 27001 Certified – Upholding strict data security and management protocols.
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Visa, Mastercard & UnionPay Approved – Meeting global payment network requirements.
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Mercury Accreditation – Recognized for high-quality and secure card issuance.
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Resources

Insights

Get the latest strategies, trends, and real-world insights to improve every customer interaction.
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9 May 2025 Insights

How WhatsApp For Business Improves Customer Service

Nobody likes waiting on hold. Long queues frustrate callers and overload teams. That’s why many leading organizations are using WhatsApp for Business as a customer service tool to cut wait times, boost satisfaction, and offer help in any language.
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25 April 2025 Insights, Solutions, KYC

Why KYC Is Evolving In 2025

Want to understand how KYC is changing in the Middle East, and what that means for your organization? This article outlines key changes shaping KYC compliance in the Middle East, and what you can do now to stay ahead.
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14 April 2025 Insights, Solutions

The AI-Powered Revenue Strategy You Might Be Overlooking

AI is transforming businesses worldwide, improving efficiency, and unlocking new opportunities. With all the hype, many organizations rush into adopting solutions but don’t use them to their full potential.
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14 March 2025 Insights

Speed, Accuracy, Compliance - How IDP is Helping to Transform the Loan Approval Processes

How a leading Middle East bank cut business loan approval times with the help of EDC’s Intelligent Document Processing (IDP) solution
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25 February 2025 Insights, Solutions, Digital Trust

How Digital Trust Drives Faster, Sustainable Business Growth

The global shift toward digital transactions and processes is transforming how businesses operate, nowhere more so than right here in the Middle East. As the region embraces this trend, the volume of digital interactions is rising rapidly.
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21 February 2025 Insights

5 CX Metrics You Should Track in 2025

Customer experience (CX) metrics are indispensable tools for businesses aiming to thrive in 2025. These metrics provide actionable insights into how clients perceive your brand and interact with your service, allowing you to refine processes, enhance satisfaction, and maintain a competitive edge.
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10 February 2025 Insights

How AI is Driving Multilingual Customer Experience in the Middle East

You can’t create satisfying customer experiences without effective communication. That much is clear, but what does that mean for linguistically diverse regions like the Middle East?
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3 February 2025 Insights

Mapping to Movement - Customer Journey Mapping That’s Insightful, Actionable And Valuable

With the surge in data gathering over the past decade, organizations are now collecting enormous amounts of data, managing countless documents and assets, and engaging with individuals via numerous touchpoints.
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22 January 2025 Insights

Moving Beyond Legacy Systems - Embracing Agile Innovation

The current commercial landscape is increasingly dominated by organizations that utilize advanced digital solutions first and are able to adopt and integrate new solutions quickly.
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21 January 2025 Insights

How Interactive Bank Statements Increase Customer Loyalty

Bank statements have traditionally been viewed as a simple necessity—a mandatory record of transactions sent periodically to customers. They were functional but not exactly engaging.
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14 January 2025 Insights

The Future of Customer Experience: 7 Trends Shaping 2025

Customer expectations around service levels are, quite rightly, continuing to rise, businesses must constantly anticipate and adapt to meet these rising demands
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10 January 2025 Insights

EDC Partners with Mawarid Finance to Deliver Comprehensive Card Solutions

We recently announced a new partnership with Mawarid Finance, a leading provider of Sharia-compliant financial products and services, to deliver a comprehensive card solution.
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Contact Us

Get Personalized Cards Without the Hassle

Let EDC handle your card personalization and delivery so you can focus on what matters to your customers. 

Whether you need banking, ID, or loyalty cards, we make the process simple, secure, and stress-free.

Contact sales by phone: +971 4 3150000
Contact sales by email: sales@edc.ae